KARUNIAEKAWATI, Syarifatun; EDRIS, Mochamad; ., Sutono. The Effect of Pandawa Service Quality and Switching Cost on Loyalty of National Health Insurance Participants. KnE Social Sciences, [S. l.], v. 9, n. 18, p. 299–315, 2024. DOI: 10.18502/kss.v9i17.16349. Disponível em: http://thrillriftranks.com/index.php/KnE-Social/article/view/16349. Acesso em: 6 feb. 2025.