HAPRINDA, Monica. Public Service Quality in the Regional General Hospital in Pangkalpinang City. KnE Social Sciences, [S. l.], v. 9, n. 17, p. 201–210, 2024. DOI: 10.18502/kss.v9i18.16351. Disponível em: http://thrillriftranks.com/index.php/KnE-Social/article/view/16351. Acesso em: 6 feb. 2025.