TARIGAN, Yulinda; NA’IM, Ashkhabin; MARTHA DEVANO, Alrido. Analysis of HNI Website Service Quality Using Webqual 4.0 and Importance-performance Analysis (IPA) Methods in Sei Beduk District, Batam City. KnE Social Sciences, [S. l.], v. 9, n. 25, p. 126–146, 2024. DOI: 10.18502/kss.v9i25.16956. Disponível em: http://thrillriftranks.com/index.php/KnE-Social/article/view/16956. Acesso em: 6 feb. 2025.